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Hello! Nice to meet you.

We're on a mission.

At Ops Boss, we believe in dreaming big, achieving big, and impacting lives. We also believe the only way to do that is with great people who truly enjoy what they do. Our team is dedicated to empowering others to be their best with authenticity, faith, integrity, and passion.

Ready to get bossy and shoot for the stars?

Christy Belt G​rossman


Christy Belt Grossman is the CEO and Owner of Ops Boss Coaching LLC. 23 years as Chief Operating Officer of one of the top KW teams in the world, The Belt Team,  fuels her passion to raise the bar on the operations side of real estate, especially for those riding shotgun. Christy is the author of the popular class “BE A BOSS! 10 Secrets of a Mega EA” which over 1,500 have attended. She also keeps an elite roster of personal coaching clients across the Unites States and Canada. Her personal motto is “The person who says it cannot be done should not interrupt the person doing it.”

Stephanie Brackett


Stephanie Brackett is a Coach and Certified BE A BOSS Trainer. She is also the Director of Operations of The Anderson Group in Idaho Falls, ID (one of the top KW teams worldwide). Not only does Stephanie have a deep background in real estate operations, she has also been a business owner and corporate trainer, both of which give her unique insights to share when coaching and training. She is especially passionate about elevating the administrative roles in real estate. Her family is her “Big Why”.

Elizabeth Gilbert


Elizabeth Gilbert is the is the Chief Operations Officer at Ron Henderson & Associates in Kansas City, MO. Their team consistently sells over 100 homes per year. Elizabeth got her start in real estate in 2004 when her former boss became a buyer's agent on a top team at Keller Williams and pushed to get Elizabeth hired as the Marketing and Administrative Assistant. In 2010, she joined Ron Henderson as his Executive Assistant and quickly transitioned into the role of Chief Operations Officer.  

Bill Grossman


Bill Grossman is the Boss of the Ops Boss. He is an integral part of the team as our Executive Assistant. Bill is also Christy’s husband of 35 years and the calm voice of reason who supports the team in many ways. In addition, he will be the CEO of “Let’s Get Bossy”, our 5013c that opens in 2019.



Sheila Racinez


Sheila Racinez is the Ops Boss Lion Tamer. She is an indispensable part of the team. You won’t see her much, though, because she likes to work her magic from behind the curtain to keep things running smoothly. Sheila is the Captain of our Ops Boss Leader Retreat, the mother of three teenagers, and a former Supply Officer on a Navy ship. She keeps the Ops Boss ship on track and sailing with a smile.

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