Hello! Nice to meet you.

We're on a mission.

At Ops Boss®, we believe in dreaming big, achieving big, and impacting lives.

We also believe the only way to do that is with great people who truly enjoy what they do.

Our team is dedicated to empowering others to be their best with authenticity, faith, integrity, and passion.  Ready to get bossy and shoot for the stars?

Christy Belt Grossman is the CEO and Owner of Ops Boss® Coaching. Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun,” was fueled by her experience as COO of The Belt Team from 1995-2018 (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found the company in 2015. Christy is the author of the popular "BE A BOSS" class series which over 5,000 have attended. She also keeps an elite roster of personal coaching clients across North America. Her personal motto is “The person who says it cannot be done should not interrupt the person doing it.”  

Meet Stephanie

Stephanie Brackett is a Master Level Elite 1:1 Coach and Certified BE A BOSS Trainer. She is also the VP of operations for DRO Investments and the former COO of The Anderson Hicks Group in Idaho Falls, ID (one of the top real estate teams nationwide selling 714 homes in 2021). Not only does Stephanie have a deep background in real estate operations, she has also been a business owner and corporate trainer, both of which give her unique insights to share when coaching and training. And she's affectionately known around the country as "The Systems Queen." She is especially passionate about elevating the administrative roles in real estate. Her family is her “Big Why.” 

Elizabeth Gilbert is an Elite 1:1 Coach, Leader of our Group Coaching program, and an Executive Consultant. Elizabeth got her start in real estate in 2004 as a Marketing and Administrative Assistant. In 2010, she joined Ron Henderson as his Executive Assistant and quickly transitioned into the role of Chief Operations Officer giving her the ideal background to be a resource to her clients. She's known nationwide as the author of the popular blog "The Assistant Files." Elizabeth loves creating "light bulb moments" with her clients.

Ellenmarie Foga is an Elite 1:1 Coach with Ops Boss® Coaching. She is also the Director of Operations with The Mauz Group in Washington Township (NJ), and is part of the Leadership Team who has lead the group to the top 1% of Keller Williams Realty. Ellenmarie holds a degree in Marketing and Accounting from Cabrini University and has a background in insurance sales. She began her real estate career in 2011 as a solo sales agent. Her sales background helps in coaching her operations clients because she understands “both sides” of the business.  While her team closed almost 300 units in 2020, Ellenmarie believes her true success is measured by the success others have as a result of her coaching. She is known for team building and encouraging personal development. 

Meet Hannah

Hannah Perkey is an Elite 1:1 Coach with Ops Boss® Coaching and is also the active CEO of a 7th level team: Evelo Team in Indianapolis. Her real estate team helped more than 200 families last year. She hails from corporate America and has a deep background in both operations AND business building (and is a self proclaimed “freak” for processes and organization.)  She is passionate about helping people reach success for themselves beyond what they thought could have ever been possible.

Meet Jessica

Jessica Hubbard is an Elite 1:1 Coach with Ops Boss® Coaching. She is also the Founder and CEO of Hubbard Realty Group located in Joplin, MO. She started her real estate career in 2011 as the Executive Assistant for the Seth Dermott Team. During this time, she discovered a love for building a business and envisioned building a real estate team from the operations side. In 2016, she hired her first agent, launched Hubbard Realty Group and never looked back. Jessica is an "owner with an ops brain." She loves building things. More importantly, she's passionate about helping build people, by helping them build things. "I want to be a guiding light and helpmate to my clients." Her gift is in finding the holes, helping clients sift through to clarity and setting up the dominoes that will impact their businesses.

Meet Kelli

Kelli Sutter is a Group Coach with Ops Boss® Coaching and the Regional Operations Manager for the Colorado Region of Keller Williams. Prior to her current position, Kelli played a key leadership role in growing a KW team in Florida from just under $50M to closing nearly $100M in volume in 2021. A key component of her success has been the ability to identify who, what, and when to leverage in the business. She is passionate about goal setting and working off a plan in order to achieve the goal, whether it be in businesses or in her personal life, and she loves empowering others to do the same.

Jerrica Kontos transforms operational challenges into triumphs as an Elite 1:1 Coach, Consultant, and Certified Trainer at Ops Boss Coaching. Known for igniting action and enthusiasm, Jerrica excels in guiding clients through roadmaps to break their ceilings, whether they are operations leaders, leadership teams, or integrator/visionary partnerships. Her expertise lies in priority discernment, system implementation, and people management, with a special knack for navigating the complexities of multiple team owners and businesses.

Sara Hester Smith, also known as "Hester," is an Ops Boss®️ Coach & Trainer. She’s also the active Director of Operations for The Spencer Team in the Outer Banks. Hester joined forces with the ownership group that established Keller Williams Outer Banks in 2018. Since launching, they have become the area's top firm in agent count and sales volume. Simultaneously, Hester worked alongside her Team Owner, to build a team from the ground up. Their team is consistently ranked in the top 10 of all agents in the Outer Banks MLS.

Aly Flaningan-Napier  is an Ops Boss® Academy Coach and Consultant. Aly is the active Director of Operations at The Kimberly Davis Group, a powerhouse team in the North Texas/Dallas Fort Worth real estate area. Aly has been with the team since 2019 and under her operational leadership, she helped grow the team from $31M to $57M in volume through systems and operations. With her diverse administrative experience supporting small businesses in B2C industries Aly brings unique insights to empower others in achieving operational efficiency and success.

Meet Brooke

Brooke Wilson is our Systems Boss at Ops Boss® Coaching as well as a Trainer and a Group Coach. She’s the wizard behind the screen who creates the systems that empower our clients and coaches to reach their biggest goals. She has a long history of being the Integrator behind the Visionary.  Including experience where she started as an EA  to a team producing $5M and  played a key role in growing the business to a Top Producing team ($60M) and grew into the role of Director of Operations. 

Meet Bill

Bill Grossman is the Boss of THE Ops Boss®. He is an integral part of the team as our Chief Financial Officer. Bill has an Economics degree from The College of William & Mary, and his M.B.A. in Finance from George Washington University. He has his real estate license and has also coached baseball for 15+ years. He's passionate about team-building and serving others. HIs other full-time job is as Pastoral Associate at a church, where he facilitates hundreds of volunteers who do year-round service & outreach. Bill is also Christy’s husband of 38 years and the calm voice of reason who supports the team in many ways including financial forecasting and an optimistic outlook.

Sheila Racinez is the Ops Boss® Lion Tamer. She is an indispensable part of the team. You won’t see her much, though, because she likes to work her magic from behind the curtain to keep things running smoothly. Sheila is the Captain of our Ops Boss® Leader Retreat, the mother of young adults, and a former Supply Officer on a Navy ship. She keeps the Ops Boss® ship on track and sailing with a smile.

Ops Boss Group Coaching helps you be the best Ops Boss Possible

At Ops Boss®, we believe in dreaming big, achieving big, and impacting lives.

We also believe the only way to do that is with great people who truly enjoy what they do.

Our team is dedicated to empowering others to be their  best with authenticity, faith, integrity, and passion. Ready to get bossy and shoot for the stars?

We're on a mission.

At Ops Boss®, we believe in dreaming big, achieving big, and impacting lives.

We also believe the only way to do that is with great people who truly enjoy what they do.

Our team is dedicated to empowering others to be their best with authenticity, faith, integrity, and passion.  Ready to get bossy and shoot for the stars?

Meet Christy

Christy Belt Grossman is the CEO and Owner of Ops Boss Coaching LLC. Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun,” was fueled by her experience as COO of The Belt Team from 1995-2018 (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found her company in 2015. Christy is the author of the popular "BE A BOSS" class series which over 3,700 have attended. She also keeps an elite roster of personal coaching clients across North America. Her personal motto is “The person who says it cannot be done should not interrupt the person doing it.”  

Meet Stephanie

Stephanie Brackett is a Master Level Elite 1:1 Coach and Certified BE A BOSS Trainer. She is also the VP of operations for DRO Investments and the former COO of The Anderson Hicks Group in Idaho Falls, ID (one of the top real estate teams nationwide selling 714 homes in 2021). Not only does Stephanie have a deep background in real estate operations, she has also been a business owner and corporate trainer, both of which give her unique insights to share when coaching and training. And she's affectionately known around the country as "The Systems Queen." She is especially passionate about elevating the administrative roles in real estate. Her family is her “Big Why.” 

Elizabeth Gilbert

Elizabeth Gilbert is an Elite 1:1 Coach, Leader of our Group Coaching program, and an Executive Consultant. Elizabeth got her start in real estate in 2004 as a Marketing and Administrative Assistant. In 2010, she joined Ron Henderson as his Executive Assistant and quickly transitioned into the role of Chief Operations Officer giving her the ideal background to be a resource to her clients. She's known nationwide as the author of the popular blog "The Assistant Files." Elizabeth loves creating "light bulb moments" with her clients.

Ellenmarie Foga is an Elite 1:1 Coach with Ops Boss® Coaching. She is also the Director of Operations with The Mauz Group in Washington Township (NJ), and is part of the Leadership Team who has lead the group to the top 1% of Keller Williams Realty. Ellenmarie holds a degree in Marketing and Accounting from Cabrini University and has a background in insurance sales. She began her real estate career in 2011 as a solo sales agent. Her sales background helps in coaching her operations clients because she understands “both sides” of the business.  While her team closed almost 300 units in 2020, Ellenmarie believes her true success is measured by the success others have as a result of her coaching. She is known for team building and encouraging personal development. 

Hannah Perkey is an Elite 1:1 Coach with Ops Boss® Coaching and is also the active CEO of a 7th level team: Evelo Team in Indianapolis. Her real estate team helped more than 200 families last year. She hails from corporate America and has a deep background in both operations AND business building (and is a self proclaimed “freak” for processes and organization.)  She is passionate about helping people reach success for themselves beyond what they thought could have ever been possible.

Meet Jessica

Jessica Hubbard is an Elite 1:1 Coach with Ops Boss® Coaching. She is also the Founder and CEO of Hubbard Realty Group located in Joplin, MO. She started her real estate career in 2011 as the Executive Assistant for the Seth Dermott Team. During this time, she discovered a love for building a business and envisioned building a real estate team from the operations side. In 2016, she hired her first agent, launched Hubbard Realty Group and never looked back. Jessica is an "owner with an ops brain". She loves building things. More importantly, she's passionate about helping build people, by helping them build things. "I want to be a guiding light and helpmate to my clients." Her gift is in finding the holes, helping clients sift through to clarity and setting up the dominoes that will impact their businesses.

Kelli Turco, Ops Boss® Coach

Kelli Sutter is a Group Coach with Ops Boss® Coaching and the Regional Operations Manager for the Colorado Region of Keller Williams. Prior to her current position, Kelli played a key leadership role in growing a KW team in Florida from just under $50M to closing nearly $100M in volume in 2021. A key component of her success has been the ability to identify who, what, and when to leverage in the business. She is passionate about goal setting and working off a plan in order to achieve the goal, whether it be in businesses or in her personal life, and she loves empowering others to do the same.

Jerrica Kontos  transforms operational challenges into triumphs as an Elite 1:1 Coach, Consultant, and Certified Trainer at Ops Boss Coaching. Known for igniting action and enthusiasm, Jerrica excels in guiding clients through roadmaps to break their ceilings, whether they are operations leaders, leadership teams, or integrator/visionary partnerships. Her expertise lies in priority discernment, system implementation, and people management, with a special knack for navigating the complexities of multiple team owners and businesses.

Sara Hester Smith

Sara Hester Smith, also known as "Hester," is an Ops Boss®️ Coach & Trainer. She’s also the active Director of Operations for The Spencer Team in the Outer Banks. Hester joined forces with the ownership group that established Keller Williams Outer Banks in 2018. Since launching, they have become the area's top firm in agent count and sales volume. Simultaneously, Hester worked alongside her Team Owner, to build a team from the ground up. Their team is consistently ranked in the top 10 of all agents in the Outer Banks MLS.

Aly Flaningan-Napier  is an Ops Boss® Academy Coach and Consultant. Aly is the active Director of Operations at The Kimberly Davis Group, a powerhouse team in the North Texas/Dallas Fort Worth real estate area. Aly has been with the team since 2019 and under her operational leadership, she helped grow the team from $31M to $57M in volume through systems and operations. With her diverse administrative experience supporting small businesses in B2C industries Aly brings unique insights to empower others in achieving operational efficiency and success.

Meet Brooke

Brooke Wilson is our Systems Boss at Ops Boss® Coaching. She’s the wizard behind the screen who creates the systems that empower our clients and coaches to reach their biggest goals. Her greatest passion is seeing the results of her work create success for those around her.

Meet Bill

Bill Grossman is the Boss of THE Ops Boss®. He is an integral part of the team as our Chief Financial Officer. Bill has an Economics degree from The College of William & Mary, and his M.B.A. in Finance from George Washington University. He has his real estate license and has also coached baseball for 15+ years. He's passionate about team-building and serving others. HIs other full-time job is as Pastoral Associate at a church, where he facilitates hundreds of volunteers who do year-round service & outreach. Bill is also Christy’s husband of 37 years and the calm voice of reason who supports the team in many ways including financial forecasting and an optimistic outlook.

Meet Sheila

Sheila Racinez is the Ops Boss® Lion Tamer. She is an indispensable part of the team. You won’t see her much, though, because she likes to work her magic from behind the curtain to keep things running smoothly. Sheila is the Captain of our Ops Boss® Leader Retreat, the mother of three teenagers, and a former Supply Officer on a Navy ship. She keeps the Ops Boss® ship on track and sailing with a smile.

Ops Boss Group Coaching helps you be the best Ops Boss Possible

At Ops Boss®, we believe in dreaming big, achieving big, and impacting lives.

We also believe the only way to do that is with great people who truly enjoy what they do.

Our team is dedicated to empowering others to be their  best with authenticity, faith, integrity, and passion. Ready to get bossy and shoot for the stars?

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