How To Speak The Same Language

What if you were in a restaurant in Japan, the waitress came to take your order, and you said, “Je voudrais un café et un croissant, s’il vous plait.” (That’s French for “I would like a coffee and a croissant please.”) The server would probably look at you with a blank stare, because you’d be […]

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Do You Ride Shotgun?

Last week, I taught BE A BOSS in Nashville. I stayed an extra day to celebrate my birthday and go to a show. On the days I teach, I leave it all on the field, so to speak, and I felt drained as I arrived at the venue that night. I even wondered why I’d […]

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Ops Boss Leader Retreat: Henry Boland

The most MAGICAL moment of the Leader Retreat came when Ops Boss President, Christy Belt Grossman, did a spontaneous interview with 14 year old musician Henry Boland. So. Much. Wisdom. From the mouths of babes. Take a listen to the interview and to Henry playing his original song “Don’t Aim Low”. The lyrics are dynamite […]

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Because You’re Worth It

If you’re asking yourself why you should make the time and incur the expense of attending a professional conference, the best answer I have beckons back to a version of the iconic phrase from L’Oréal – “Because you’re worth it”*. It’s about investing in yourself, and it’s the best return on investment you’ll ever make! […]

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… and More!

We’re really looking forward to seeing so many of you at the OPS BOSS LEADER RETREAT! Having trained and coached more than 1,600 Chief Operating Officers, Directors of Operations, and Executive Assistants, I’m excited to offer you the opportunity to engage with other smart, motivated, successful people in the field of real estate operations. This […]

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