OPS BOSS® classes

Your Journey from Admin to Ops Boss® Starts Here

Choose a class and grow with a senior-level Ops Boss® instructor who is dedicated to your success. 

Be a Boss Prequel: Practically a Boss

All the PRACTICAL things you need to rocket launch your performance. Join us to master the essential skills vital for owning your operations role. Discover how to evolve from merely executing tasks to strategically mastering your role and winning each day like a true OPS BOSS®. Shift from a reactive to a proactive mindset, and transform your operational role into one of empowerment and leadership.

Ops Boss® Academy

Get Ready To Enter BOSS MODE.  This 10-week academy is designed to empower admin professionals to become 'Ops Bosses®,' poised for both business and personal success. This class goes beyond traditional learning—it’s an invitation to excel in your current role and carve out a new realm of possibilities. Participants will emerge equipped with the tools, knowledge, and materials to reshape their trajectory and become an empowered, pivotal figure in the business. 

Be a Boss 1.0: 10 Secrets of a Mega EA

Consistently reviewed as one of the most effective ways for teams to increase the ROI in operations, this class lays the groundwork that turns Admins into Ops Bosses®.  Be A Boss is an interactive class for engaged learners - for both AGENTS AND ADMIN. Learn how an "average assistant" becomes an Ops Boss® by going from being an expense to an investment with an ROI. Find out the difference between having a job and building a career! 

Be a Boss 2.0: Systems are Sexy

Take command of your career with Ops Boss Coaching

Leverage what you've learned in 10 Secrets of a Mega EA by learning how to identify, build, and implement the systems every top performing team needs. This class is rocket fuel for growing people and profits. Be A Boss 2.0 is an interactive class for engaged learners - for both AGENTS AND ADMIN. A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! We are spilling our secrets and teaching you how!


Rock Referrals

This class teaches how Ops Bosses® can level up their business and personal success through referrals. It's taught by an Operations Leader who has succeeded in generating income for her team and self through real estate referrals at a HIGH level. This class is meant to expand your horizons, empower you & create a new possible.


Low Cost High Return

 Learn about the systems, the lead generation strategies, tracking, sponsorship plans, and more to elevate your upcoming events.In her prior role as DOO of a real estate team and independent brokerage, 67% of the business' closed sales from 2019-2022 were generated from client events! She’ll help you dial in both client & recruiting events for maximum results while also being budget friendly.

Coach Them Up or Out

90 Minute fast paced, super candid convo for Business Owners (and others who lead admin & operations staff)! This is for you if you are ready to raise your Leadership Lid OR you are thinking “I don’t know if my EA/Admin/DOO/TC is the right person for the role. I *think* she/he is talent. But they aren’t keeping up with me.”

Vision Your Future Workshop

Empower Your Path. Transform Your Tomorrow.Are your business goals a true reflection of your vision? Let’s create a tangible roadmap that not only inspires but compels you to action. Take our Vision Your Future Workshop and let your aspirations take flight.



Your Journey from Admin to Ops Boss® Starts Here

Choose a class and grow with a senior-level Ops Boss® instructor who is dedicated to your success. 

Making-a-difference-for-you-and-with-you-OpsBoss-Coaching-

Be a Boss 1.0

Take our "10 Secrets of a Mega EA™" class with your Agent/Rainmaker 

Consistently reviewed as one of the most effective ways for teams to increase the ROI of their investment in operations, this class lays the groundwork that turns Admins into Ops Bosses®. 

Be A Boss is an interactive class for engaged learners - for both AGENTS AND ADMIN. Learn how an "average assistant" becomes an Ops Boss® by going from being an expense to an investment with an ROI. Find out the difference between having a job and building a career!   Who Should Attend? Learn more and view the schedule.

24 Touch Your Team

Be a Boss 2.0

Deepen your skillset in "Systems Are Sexy™

Leverage what you've learned in 10 Secrets of a Mega EA by learning how to identify, build, and implement the systems every top performing team needs. This class is rocket fuel for growing people and profits.

Be A Boss 2.0 is an interactive class for engaged learners - for both AGENTS AND ADMIN. A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! We are spilling our secrets and teaching you how!  Who Should Attend? Learn more and view the schedule.

Lead intelligently with Ops Boss Coaching as your partner

Our newest class, "Practically a Boss™" is coming soon

If you're a new assistant, this class will give you the tools to feel totally confident in your ability to make a positive impact for your team.    

Our Instructors

Ops Boss® classes are taught by senior-level instructors with years of boots-on-the-ground experience.

CBG Shares the Wisdom

OG OPS BOSS®

Founder of Ops Boss® Coaching and one of the first ops professionals to lead a real estate team to over $1B in production.

Stephanie Brackett Ops Boss Coaching 2021 2

systems queen

Active COO of the Anderson Hicks Group, where she's lead growth from 3 to over 40 agents, closing over 700 units per year.

Our Instructors

Ops Boss® classes are taught by senior-level instructors with years of boots-on-the-ground experience.


Christy Belt Grossman

CEO, Ops boss® coaching

Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun,” was fueled by her experience as COO of one of the nation's top real estate teams with over $1 Billion SOLD. This is what inspired her to found the company in 2015. 

stephanie Brackett

VP, dro investments

Not only does Stephanie have a deep background in real estate operations, she has also been a business owner and corporate trainer, both of which give her unique insights to share when coaching and training. And she's affectionately known around the country as "The Systems Queen." She is especially passionate about elevating admin roles in real estate. 

Jerrica Kontos

doo, michael ferraro companies

Known for igniting action and enthusiasm, Jerrica excels in guiding clients through roadmaps to break their ceilings, whether they are operations leaders, leadership teams, or integrator/visionary partnerships. Her expertise lies in priority discernment, system implementation, and people management, with a special knack for navigating the complexities of multiple team owners and businesses.

Brooke Wilson

systems boss, ops boss® coaching

The Systems Boss that empowers our clients and coaches at Ops Boss® Coaching to reach their biggest goals. She has a long history of being the Integrator behind the Visionary. Including experience where she started as an EA to a team producing $5M and played a key role in growing the business to a Top Producing team ($60M) and grew into the role of Director of Operations.

Aly Flaningan-Napier

doo, the kimberly davis group

Aly is the active Director of Operations at The Kimberly Davis Group, a powerhouse team in the North Texas/Dallas Fort Worth real estate area. Aly has been with the team since 2019 and under her operational leadership, she helped grow the team from $31M to $57M in volume through systems and operations. 

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